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Retaining Your Members
Our library of popular webinars to help you retain your members
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The Untapped Power of Member Loyalty: Beyond Satisfaction
Develop member loyalty with practical strategies that foster a sense of trust, belonging, and shared purpose within your organization with Cathi Hight.
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Crystal Ball or Compass: Charting Your Membership Course
Gain insights and strategies to consider for 2025 with Cathi Hight.
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Unleash the Dragon Within: Leading Transformation in Your Community
Discover how to ignite change, inspire your members, and create a lasting impact on your community with Cathi Hight.
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Unleashing AI: Boost Your Creativity & Reclaim Your Time
Discover ways to unleash AI to boost your creativity and reclaim your time with Cathi Hight and Frank Kenny.
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Innovation and Leadership: Unleashing Potential in the Year of the Wood Dragon
Explore the insights of Cathi Hight and an esteemed panel of industry thought leaders on how we can leverage Wood Dragon energy to evolve, lead, and transform the future.
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I Want a Divorce — How to Develop Lifetime Members
Watch as Cathi Hight delves into the uncanny correlation of divorce and member churn patterns.
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Rethink Your Sponsorship Program: How to Get More Out of Your Partnerships
Tap into the secrets to managing a $1M partnership program and how rethinking, rebranding, and refreshing can enhance your bottom line with Cathi Hight and our guest speaker, Kate Conroy.
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Real Membership Growth — Leverage Data to Predict and Prevent Churn
Explore with Cathi Hight what drives real membership growth and reduces churn.
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Recognize and Reward Members — Develop a Culture of Engagement
Watch as Cathi Hight discusses ways to have members feel appreciated by leveraging recognition and rewards within a culture of engagement.
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Freemium Membership: How Does it Serve Your Mission?
Hear the stories of how SWFL Inc, Douglas County Chamber, and Eugene Chamber embarked on offering a freemium membership level, their challenges and insights, and why other organizations should consider making the change.
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Strategic Recruitment — Retention Starts with the Journey to Join
Watch as Cathi Hight talks about ways to strategically recruit new members with an eye towards retention and the bottom line.
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Networking 4.0 — Rethink and Reinvent the Art of Connection
Watch the discussion as Cathi Hight and her guests, Beth Bridges of The Networking Motivator and Frank Kenny, Digital Strategist and Founder of Chamber of Commerce Professionals, talk about the opportunity move away from networking and focus on building networks.
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The Art of Automation — Work Smarter to Recruit, Engage, and Retain Members
Watch Cathi Hight and her guest, Frank Kenny, Digital Strategist and Founder of Chamber of Commerce Professionals, talk about how innovative associations use automation for every stage of the member journey.
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AI: Transform Operations and Member Engagement
Gain actionable AI strategies that will help your organization increase efficiencies and improve member engagement with Cathi Hight and Mike Lannen.
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Cultivating a More Inclusive Community: The DEIA Journey
Learn how the Halifax Chamber of Commerce is leading the way with their groundbreaking DEIA Initiative with Cathi Hight and Becky Davison.
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From “So What?” to “Wow!” — Transform Your Pitch to Attract and Engage More Members
Enhance your member recruitment, engagement, and retention efforts by mastering the art of communicating what really matters with Cathi Hight.
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Changing Trends in Membership Models
Explore with Cathi Hight the latest trends in membership models that are helping to revolutionize the way you operate.
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What’s Your Membership Game Plan?
Watch as Cathi Hight and Kelly Fanelli discuss anticipated membership challenges in 2024 and strategies to recruit and retain more members.
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Elevate New Member Engagement: The Precision Playbook for Targeted 1st-Year Journeys
Uncover the secrets to supercharging your onboarding process and increasing first year member engagement with Cathi Hight and guest speaker Shannan Reid.
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The Power of Tiers — Maximizing Growth and Member Engagement
Explore how tiered models impact membership growth, engagement, and revenue with Cathi Hight and our guest speakers from around the U.S.
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Cultivate a New Sponsorship Mindset — Align Value to Mission
Watch this dynamic and informative webinar with Cathi Hight, where we dive into the latest trends and best practices in sponsorship development.
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The Intentional Programming Calendar — Align, Plan, and Deliver
Explore as Cathi Hight discusses ways to intentionally develop programming calendars that align with your priorities, engage your audiences, and make best use of your resources.
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Are You Ready for the Next Generation of Members?
Watch as Cathi Hight explores ways to building trust, a sense of belonging, and a shared purpose with your next generation of members.
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Purposeful Abandonment — Why You Need To Shrink To Grow
Watch as Cathi Hight and a panel of industry peers discuss why it’s important to shrink to grow and how to implement change for a more better future.
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The Future of Events — Reimagine, Redesign, and Relaunch
Find ways to reimagine, redesign, and relaunch your future events in ways that provide more value to your members, investors, and sponsors.
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A New Approach to Tiered Membership
Join Cathi Hight as we see how to create a Tiered Model that works for your organization, delivering value and revenue.
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Stop the Revolving Door: Retain Members and Boost Revenue
Learn how to overcome common member retention challenges and develop an effective retention plan with Cathi Hight.
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Beyond the Horizon: The Power of Foresight in Board Leadership
Explore this opportunity with Cathi Hight to create a truly transformational board by elevating your board’s effectiveness and propelling your organization forward.
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From Passive to Passionate — Why You Need Transformational Members
Learn how to create a dynamic culture that attracts transformational members to your organization with Cathi Hight.
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Member Personas: Enhance Journeys to Join, Engage, and Lead
Explore with Cathi Hight how to create member personas and journey maps that customize and enhance the membership experience.
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More Money For Your Mission — Diversifying Revenue Streams
Watch as Cathi Hight explores the latest trends in funding models and how to generate more revenue to achieve your goals.
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Membership Metrics — Unlock the Secrets to Increase Retention and Revenue
Watch this insightful webinar as Cathi Hight delves into the crucial relationship between metrics and membership growth.
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Enhance the Board Member Lifecycle — Experiences create impact!
Dive into the Board Member Lifecycle with Cathi Hight and guest speaker Mike Gellman as we realize how to maximize your Board’s contribution to your organization.
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Art of Mentoring – Develop Talent and Emerging Leaders
Watch Cathi Hight and guest Alex Richardson explore the power of mentoring for membership and how to implement a program effectively.
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The VOI of Membership: The Power of I
Watch as we discuss how VOI and the Power of I are more valuable than ROI to your membership and organization.
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Ask Me Anything About Membership
Watch as Cathi Hight and Shari Pash answer your most pressing questions about creating positive membership growth and engagement for your organization.
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Meaningful Engagement — How to Provide Value with Changing Expectations
Watch as Cathi Hight distinguishes how your organization can exercise “meaningful engagement” with your various members in ways that have them join, get involved, and renew.
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Membership in the New Normal
Better understand the impact of an endemic world as Cathi Hight and her guests Dave Kilby, Mark Field, Wendy Kavanagh, and Vicki Yancy discuss challenges, opportunities, and strategies for 2022.
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Focus on the Cause, Not the Club — The Next Investor Model
Explore this concept as Cathi Hight talks about creating a new investor model that focuses on your cause and allows you to be essential to your stakeholders.
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Hight Performance Group, Inc.
P.O. Box 203606, Austin, TX 78720
cathi@hightperformance.com
Phone: 512‑354‑7219