Great creative out-of-office messages
One of my most favorite jobs was running Kauffman Foundations’ FastTrac
Membership renewal isn’t just about a once-a-year procedure
Did you know that “those associations wih renewal rates at 80% or higher are significantly more likely to provide an installment renewal plan, with monthly or quarterly payment options.”
I love this membership renewal infographic
Cubicle Etiquette: Sights, Sounds and Smells
How close are you to your customers?
What other tips would you advise if terminating an employee?
10 Little-Known Membership Retention Strategies
5 games people play that ruin results
What other tips would you suggest to be a better listener in the sales process?
Yes, customers love personalization!