Recruit and Retain Members
Favorite Membership Books
Articles by Cathi Hight
Build Strong Teams
The Five Behaviors of a Cohesive Team
Work Smarter, Not Harder Program
Happiness is relative to age and how they want to spend their time
Relevance Means You Continue to Matter to Customers
I’m ready to embrace Salto Mortale, are you?
High-Performing Teams: Myth or Reality
The Reality of High Performing Teams
Hope you develop the butterfly effect every where you go
Use Stay Interviews to retain current employees
How are you inspiring to create a work environment where employees are productive?
I am the THE MAESTRO, my primary trigger is Power and my secondary trigger is Prestige
10 Ways You’re Killing Your Credibility
10 Steps to Getting More Done in Your Day
How Does Your Association Measure Up to What Matters Now?
The Best Marketing Your Organization Will Ever Get Costs NOTHING
Do you have any of these habits of famous creative people?
Nice job by the VA Chamber on touting the Value of Influence for advocacy
Increase sponsorship ROI by making it all about them and not you
Taking a Fresh Look at Association Sponsorships
Helping Chamber Members Work Smarter
Work Smarter, Not Harder Program Comes to Lufkin
Top 10 List of What Amazing Employees Do
Are you a good boss or an amazing one?
Check out my favorite books on membership development all in one place
Which of these association risk factors are impacting you?
Member Recruitment & Retention
3 Biggest Things Hurting Your Productivity
5 must-have strategies for successful membership recruitment
10 Lessons for Cultivating Member Commitment
Where Do You Need to Apply 5S?
Caring about what your members care about
I need to add project management to my skill sets
We love dashboards, don’t we?
Facilitating our Different Styles
7 Steps To Diversify Your Customer Base
Do You Prefer a Calendar or Anniversary Dues Cycle?
My quotes on the ‘Workers face tough choices as unemployment drags on’
Thanks to @IACCE for reposting this article
How do you spend the first hour of your workday?
Social Media– Friend or Foe for Associations?
Great creative out-of-office messages
One of my most favorite jobs was running Kauffman Foundations’ FastTrac
Membership renewal isn’t just about a once-a-year procedure
Did you know that “those associations wih renewal rates at 80% or higher are significantly more likely to provide an installment renewal plan, with monthly or quarterly payment options.”
I love this membership renewal infographic
Cubicle Etiquette: Sights, Sounds and Smells
How close are you to your customers?
What other tips would you advise if terminating an employee?
10 Little-Known Membership Retention Strategies
5 games people play that ruin results
What other tips would you suggest to be a better listener in the sales process?
Yes, customers love personalization!
Sharing insights from Jim Collins & ASAE
Good tips to develop customer trust
Both the leader & Board are responsible for value creation for members
How to Apply Social to Membership Retention and Renewal
I agree with David Allen that while folks think I help them ‘get organized’ they may fail to see the emphasis on productivity
This article is essential to navigate your organization to be relevant in the market
Reward Value, Not Face Time with employees and create a “Results Only Work Environment.”
Why You Need to Make Your Life More Automatic
The Magic of Doing One Thing at a Time
Strive to live your highest ideals.
Do You Have the Courage to Manage Up?
I Have 1, 115 More Saturdays Left. How Many Do You Have?
When Priorities Outweigh Resources
Up Your Vitamin P Intake
Use Office Kaizen to Increase Your Productivity
All We Need is Good Change