Recruit and Retain Members
Favorite Membership Books
Articles by Cathi Hight
Build Strong Teams
The Five Behaviors of a Cohesive Team
Work Smarter, Not Harder Program
Sales and Marketing
Great Conveners: Are You Trying or Being?
10 Reasons Why Members Renew
40 Ways to Love Your Members
If You’re Not Remarkable, You’re Not Relevant
The Great Convener: Are You Trying or Being?
Mapping The Journey To Join
Are You A “Wavemaker”?
We Want You Back: Courting Dropped Members
Psychographics Drive Join and Renewal Rates
The Membership Life Cycle Starts with Smart Recruiting
Move From ROI to VOI
Generate More “Word of Mouth” Referrals
8 Critical Equations for Membership Recruitment and Retention
I want the same hotel experiences as Millenials, do you?
Are you prepared to be the solution your customers and members need?
Relevance Means You Continue to Matter to Customers
Social Media– Friend or Foe for Associations?
I’ve touted the “So What?” book for over a year
All We Need is Good Change