Leadership

The Five Behaviors of a Cohesive Team Facilitator’s Kit

The Five Behaviors of a Cohesive Team Facilitator’s Kit is designed to help you administer, interpret, and design a seminar using the profile.  With the The Five Behaviors of a Cohesive Team® program, individuals gain insight about their team’s strengths and challenges and discover how effective communication and objective feedback transforms team culture.

Everything DiSC Management Profile

Everything DiSC® Management Profile teaches managers how to bring out the best in each employee. The profile offers insights into managers’ strengths and challenges and how to adapt their styles to meet the needs of the people they manage–making them more effective at managing others..

Everything DiSC Work of Leaders Profile

Providing personalized insights to leverage individual strengths and help to overcome challenges. Based on best practices, Work of Leaders connects to real-world demands, generating powerful conversations that provide a clear path for action.

Everything DiSC Workplace Profile

Build better relationships — one relationship at a time — allowing employees to understand themselves and others while learning to appreciate different priorities, preferences, and values each individual brings to the workplace.

The Five Behaviors of a Cohesive Team Profile

With this program, participants will learn how, as a team, they score on the key components of the Everything DiSC® model: trust, conflict, commitment, accountability, and results.

Everything DiSC Management Facilitator’s Kit

Everything DiSC® Management Profile is designed to help you administer, interpret, and design a seminar using the profile to teach managers how to bring out the best in each employee. The profile offers insights into managers’ strengths and challenges and how to adapt their styles to meet the needs of the people they manage–making them more effective at managing others.

Everything DiSC Work of Leaders Facilitator’s Kit

The Everything DiSC Work of Leaders Facilitator’s Kit is designed to help you administer, interpret, and design a seminar using the profile to combine the best of 360° feedback with the simplicity and power of Everything DiSC® , plus three strategies for improving leadership effectiveness.

Everything DiSC Workplace Facilitator’s Kit

Everything DiSC Workplace Facilitation Kit is designed to help you administer, interpret, and design a seminar using the profile which teaches employees to understand themselves and others while learning to appreciate different priorities, preferences, and values each individual brings to the workplace.

Consulting Hours with Cathi Hight

Prioritize the Urgent, Squeaky Wheel and Someday

Gain a sense of control as Cathi Hight discusses how other professionals make decisions while juggling the realm of multiple requestors and priorities.

Everything DiSC 363 for Leaders

Combining the best of 360° feedback with the simplicity and power of Everything DiSC® , plus three strategies for improving leadership effectiveness.

Customer Service Essentials

In today’s market, basic customer service is not enough. The new experience economy demands exemplary service and experiences that are memorable. Learn how to deliver great experiences and ensure that every ‘moment of truth’ is consistent.

No One Told Me I’d Have to Sell

No matter what position you have or what organization you work for, you will always find yourself ‘selling’ what you offer. Explore 10 strategies successful salespersons use to understand their audience, align what they offer to their others’ needs, and overcome objections. You’ll learn how to motivate, influence decisions and help others to ‘buy’ from you. Selling couldn’t be easier!

Pitch It, Sell It, Close It. Understanding the Sales Cycle

Do you hate selling and the idea of sales conjures up images of harassing telemarketers, door-to-door vacuum demos and sleazy car salespersons? Use this guide to modify your perception about selling, explore the seven stages of the sales cycle, and discover 10 strategies for selling your products/services better. Take the Sales Performance Scorecard to rate your sales performance, identify challenge areas and create a plan to improve.

The SMART Plan

Where do you want your company to be in 3 years? How will you meet your business goals? The SMART (Strategic Marketing and Resource Tactics) Plan is a combination of a strategic and marketing plan. It helps you create a new 3-year vision, analyze your target customers, set one-year goals, and develop new strategies and tactics to meet these goals.