Do you hate selling and the idea of sales conjures up images of harassing telemarketers, door-to-door vacuum demos and sleazy car salespersons? Use this guide to modify your perception about selling, explore the seven stages of the sales cycle, and discover 10 strategies for selling your products/services better. Take the Sales Performance Scorecard to rate […]
Recruit, Retain, and Reward Your Members Pocket Guide
How can you recruit new members that are more likely to stay? What are the secrets to retaining members? How do you reward members with limited resources? The 3 R’s: Recruit, Retain, and Reward are the keys to building a sustainable membership. Like a sturdy three-legged stool, we need to do all three effectively. With […]
Everything DiSC Work of Leaders Profile
The Work of Leaders Made Simple: Vision, Alignment, and Execution. Everything DiSC® Work of Leaders™ provides personalized insights to leverage individual strengths and help to overcome challenges. Based on best practices, Work of Leaders connects to real-world demands, generating powerful conversations that provide a clear path for action. Using the framework of Vision, Alignment, and […]
Everything DiSC Work of Leaders Facilitator’s Kit
The Everything DiSC® Work of Leaders Facilitation Kit Facilitation Kit Includes: Five 60 -90 minute modules: Introduction. Vision, Alignment, Execution, Action Plan Modular design: use-as-is or customize to fit your needs All new leadership-focused video Thought-provoking partner/ group discussions Experimental learning activities Everything DiSC Work of Leaders Facilitation Kit is designed to be used with […]
Everything DiSC Management Profile
What’s Your Management Style? Everything DiSC® Management Profile teaches managers how to bring out the best in each employee. The profile offers insights into managers’ strengths and challenges and how to adapt their styles to meet the needs of the people they manage–making them more effective at managing others. The 27-page customized profile explains the […]
Everything DiSC Management Facilitator’s Kit
What’s Your Management Style? Everything DiSC® Management Profile teaches managers how to bring out the best in each employee. The profile offers insights into managers’ strengths and challenges and how to adapt their styles to meet the needs of the people they manage–making them more effective at managing others. The 27-page customized profile explains the […]
Everything DiSC Workplace Profile
The Everything DiSC® Workplace Profile helps build better relationships — one relationship at a time. The profile teaches employees to understand themselves and others while learning to appreciate different priorities, preferences, and values each individual brings to the workplace. With personalized insights and actionable strategies, participants learn how to adapt to the style of others, ultimately […]
The Human Side of Change: Tools to Support Staff During Uncertain Times (Webinar Recording)
Are you and your staff experiencing higher levels of stress? Why do some find change easier to manage and others resist it strongly? How can help others manage change successfully? In today’s business landscape, change is a constant. Economic conditions over the last year have resulted in layoffs, merged positions, and staff doing more with […]
Customer Service Essentials
In today’s market, basic customer service is not enough. The new experience economy demands exemplary service and experiences that are memorable. Learn how to deliver great experiences, ensure that every ‘moment of truth’ is consistent, and that your orga