Interested in “Early Bird” pricing on upcoming webinars and discounts?
FREE LIVE WEBINAR WITH CATHI HIGHT
Stop the Revolving Door: Retain Members and Boost Revenue
January
23
- Thursday, January 23rd
- 12:00 pm - 1:00 pm EST
- 11:00 am - 12:00 pm CST
- 9:00 am - 10:00 am PST
PLEASE NOTE: Registration closes at 5:00 pm CST the day before the webinar.
DURING THIS LIVE WEBINAR, YOU WILL:
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Explore how to identify specific retention challenges unique to your organization.
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Discover a proven, step-by-step process for conducting a membership retention audit.
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Incorporate practical strategies and tactics for retaining first-year members and developing a strategic retention plan to boost engagement, renewals, and revenue.
Join Cathi Hight to learn how to overcome common member retention challenges and develop an effective retention plan.
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If retaining members feels like a revolving door:
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- Why is member retention an ongoing challenge?
- What influences your retention rate and how can you increase it?
- What’s the real secret to retaining more members?
Why Retention is a Constant Challenge
New members join with enthusiasm, but over time, their engagement wanes. They don’t see the value, or their needs aren’t met effectively. Without a proactive approach to retention, the constant loss of members requires more recruitment efforts, straining resources and hindering your growth.
Why Address Retention to Fuel Your Growth
If you have a retention challenge and focus more on acquiring members to replace dropped members, that’s like pouring water into a leaky bucket. Loyal members are your advocates and drive engagement and revenue. You can reinvest resources into strategic initiatives and attract more members by stopping the churn and increasing retention. This creates a healthy, sustainable membership base that fuels revenue growth and community impact.
Join Cathi Hight, the developer of The Member Retention Kit, at this webinar and learn how to overcome common member retention challenges and develop an effective retention plan. Bring your team and be prepared for real membership growth!
Are you ready to experience real membership growth?
Interested in being able to share this valuable information with your own organization; or know that you will not be available to attend the webinar in person?
Be sure to purchase either the live webinar or pre-order the webinar recording and you will receive the webinar replay with slides.
Cathi Hight
A Promoter of “Good Change”
Cathi Hight is President of Hight Performance Group based in Austin TX, an organizational development firm that helps develop healthy organizations to manage constant change, develop customer loyalty and “work smarter, not harder.” Cathi facilitates strategic planning, develops investor models and strategies, and helps leaders navigate trends and prepare for the future.
She has over 30 years of experience in performance improvement, strategic planning, board development, and membership development within association, chamber, education, finance, healthcare, manufacturing, nonprofit, and technology sectors.
She is a certified Motorola University instructor for continuous improvement and Wiley Authorized Partner for Everything DiSC and The Five Behaviors of a Cohesive Team.
Cathi is recognized nationally for her work with member-based organizations and is the creator of The Member Retention Kit and A New Approach to Tiered Membership and the Work Smarter, Not Harder program. She provides resources to help organizations stay relevant, effectively communicate the value of membership, and increase their bottom line.
She has presented at many state and national conferences for associations and chambers of commerce and has been an instructor for Institute for Organization Management (IOM) since 2004.
