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Working Through Board Conflict — How to Build Consensus


Board Conflict | Webinar | Hight Performance Group


  • 1

    Discover characteristics of cohesive and high-performing boards.

  • 2

    Explore 5 conflict styles—unique attributes and when to use them.

  • 3

    Walk through various strategies to move conflict toward consensus.

Join Cathi Hight as we discuss ways to navigate through board conflict, reaching consensus and creating better decision-making opportunities.


All boards encounter some level of conflict:

    • How can we identify different conflict styles and get people to work better together?
    • Why do conflicts occur and what drives divisiveness on the team?
    • What should we do if consensus is not possible?

Effective Boards Engage in Productive Conflict and Decision-Making

Conflicts are normal and unproductive conflicts among board members can diminish effectiveness, collaboration, and positive outcomes for organizations. There are different aspects of conflict management and approaches to effectively resolving them.

By taking the time to understand conflict styles, a proven process to resolve them, and what is needed to build consensus for decisions, you can learn how to turn conflicts into win-win outcomes.

Although the focus is on board development, these insights can be applied to develop your staff, leadership team, and committees.

Are you willing to create a more effective board?

A Promoter of “Good Change”

Cathi Hight, is President of Hight Performance Group, an organizational development firm that helps develop healthy organizations to manage constant change, enhance customer loyalty and “work smarter, not harder.” She has over 25 years of experience in performance improvement, strategic planning, board development, and membership development.

As a certified Wiley Workplace Solutions Partner and Kaizen consultant, Cathi works with organizations to develop high performing teams, effective leaders, customer-centric practices, and productive work environments.

Cathi helps clients identify their real problems and solve them. She shares Kaizen principles of continuous improvement, making small and incremental changes, and improving customer experiences which bring about “good change” for internal and external customers.

Cathi is recognized nationally for her work with associations and is the author of The Member Retention Kit and A New Approach to Tiered Membership, and developer of the Work Smarter, Not Harder program. Hight Performance Group offers resources to help organizations attract, engage, and retain members. Cathi helps organizations stay relevant, effectively communicate the value of membership, and increase their bottom line.

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