"The Science Behind Member Loyalty"

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  • 1

    Discover the elements of loyalty and how our brains develop loyalty towards organizations

  • 2

    Recognize the difference between member satisfaction and loyalty

  • 3

    Discover three strategies to employ to be the convener, catalyst and champion your community needs

You Want Loyal Members, Not Ones That Are Satisfied!

  • Is member retention more of a science than an art?
  • How can neuroscience show you how to develop loyal members?
  • Do engagement levels correlate with member loyalty?

Loyal members support your mission, encourage others to join, and positively impact your bottom line. In many ways, retention is definitely more science than art.

Recognizing how loyalty is developed and how you can influence members to engage and align with your organization is crucial. The outcomes drive your retention, revenue, and results.

Learn what drives your members to be loyal! Are you ready?

The Science Behind Member Loyalty | Webinar | Hight Performance Group
Cathi Hight | Hight Performance Group

Cathi Hight

Cathi Hight, thought-leader and author of The Member Retention Kit and A New Approach to Tiered Membership, teaches you how to evolve your organization to stay relevant, deliver on what your stakeholders value, and effectively communicate the value of your organization.

Discover with Cathi how to use science to your advantage as you grow your organization.

Member Retention Kit | Hight Performance Group

This webinar is part of the monthly series of member retention webinars available in the Accelerate and Fast Track packages of Cathi Hight’s Member Retention Kit.

Interested in Saving Time and Money?

Subscribe to Cathi Hight’s monthly LIVE webinars and be pre-registered, whether you attend live or watch later wherever and whenever you want.

Subscribe to Cathi Hight's Monthly LIVE Webinars | Hight Performance Group