WEBINAR RECORDING WITH CATHI HIGHT
"What's Next?"
DURING THIS WEBINAR RECORDING YOU WILL:
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1
Discover the Retain, Refine, Refer and Retire process to review programming each year.
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2
Recognize the importance of asking “What’s Next” to remain relevant to your members and the community you serve.
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3
Explore how to maximize your resources to do more with less stress and not ‘burn out’ staff.
As you transition from this year to the next, consider:
- What should we keep doing because it’s working?
- Why do we hang onto “sacred cows” that haven’t served us well for quite a while?
- How can we innovate and change things up around here?
Hopefully, it’s been a good year for you and your organization. As this year comes to a close, it’s time for reflection and planning for the new year.
You may already have your Program of Work and budget defined and approved by the Board. But before you check out for the rest of the year and plow ahead with your approved plan when you’re back after the new year starts, STOP TO REFLECT on what really matters for your members, your community and for your staff.
Considering “What’s Next”, do you have the right things in place?

Cathi Hight
Cathi Hight, thought-leader and author of The Member Retention Kit and A New Approach to Tiered Membership, teaches you how to evolve your organization to stay relevant, deliver on what your stakeholders value, and effectively communicate the value of your organization.
Take a moment with Cathi Hight to reflect and ask “What’s Next?” to remain relevant to your members and the community you serve.
This webinar is part of the monthly series of member retention webinars available in the Accelerate and Fast Track packages of Cathi Hight’s Member Retention Kit.