The Basic package includes Cathi’s “Member Retention Kit”, a private Facebook Community to learn with your peers, and the opportunity to purchase consulting hours with Cathi Hight to customize your approach.
The Member Retention Kit includes:
- Section I – A Guide to Member Retention
- Section II – The Retention Audit: Where We Are Now
- Section III – Retention Resources: What Can We Leverage?
- Section IV – Strategic Direction: The Retention Plan
- Section V – Renewal and Reinstatement
- Section VI – Great Ideas from the Field
- PLUS Bonus Articles of Interest