The Basic package includes Cathi’s “Member Retention Kit”, a private Facebook Community to learn with your peers, and the opportunity to purchase consulting hours with Cathi Hight to customize your approach.

The Member Retention Kit includes:

  • Section I – A Guide to Member Retention
  • Section II – The Retention Audit: Where We Are Now
  • Section III – Retention Resources: What Can We Leverage?
  • Section IV – Strategic Direction: The Retention Plan
  • Section V – Renewal and Reinstatement
  • Section VI – Great Ideas from the Field
  • PLUS Bonus Articles of Interest